Seeing the dreaded “Media Offline” message in DaVinci Resolve can be frustrating, especially when you’re in the middle of editing. This error is usually tied to one of a few core problems: missing file links, unsupported formats, or deleted media. In this guide, we’ll walk through step-by-step solutions to get your clips back online — and we’ll go deeper with pro-level troubleshooting tips so you can prevent this issue in the future.
Step 1 – Identify the Root Cause in DaVinci Resolve
Before jumping into fixes, it’s worth quickly diagnosing why your footage is offline. The cause usually falls into one of these scenarios:
- Broken File Paths: Hover over the clip in the Media Pool and check if the file location is still valid. If the file has been moved or renamed, DaVinci Resolve won’t know where to find it.
- Missing from Media Pool: A question-mark icon on your timeline clip often means the file has been deleted or removed from the project.
- Unsupported Codecs: If you see video offline but the audio still plays, or Resolve warns about format incompatibility, you’re likely dealing with an unsupported codec.
1. Relinking Unlinked Clips
One of the most common causes of “Media Offline” is when Resolve loses the connection between your project and the original media files. This can happen if you’ve moved, renamed, or reorganized your folders after importing.
How to fix it:
- Go to the Media Pool in either the Edit or Media page.
- Select all offline clips (they’ll appear red or with a “Media Offline” thumbnail).
- Right-click and choose Relink Selected Clips.
- Navigate to the folder containing your original footage and click OK.
Resolve will automatically reconnect any clips it recognizes in that location.
2. Fixing Unsupported Codec Issues in DaVinci Resolve
DaVinci Resolve’s free version has limitations on certain formats — for example, H.265 (HEVC) or 10-bit 4:2:2 footage may not play without additional steps.
Possible fixes:
- Install Codec Extensions (Windows): For H.265, you can install the HEVC Video Extensions from the Microsoft Store.
- Transcode to a Compatible Format: Use tools like HandBrake or Shutter Encoder to convert footage to H.264 or ProRes.
- Upgrade to Studio: DaVinci Resolve Studio offers expanded codec support, removing most compatibility issues.
3. Re-Importing Missing Clips
If the clip was deleted from the Media Pool after being added to your timeline, Resolve won’t be able to display it. The fix is simple:
- Right-click in the Media Pool and select Import Media.
- Locate the missing file on your drive.
- Once re-imported, the timeline should automatically refresh and restore the clip.
4. Advanced Troubleshooting for DaVinci Resolve Media Offline Errors
If you’ve tried the basic fixes and still see the “Media Offline” error, here are additional checks that often solve the problem:
Update GPU Drivers & Settings
Sometimes the issue is tied to GPU decoding. Make sure your graphics drivers are up-to-date. In Resolve’s preferences, try switching between CUDA, OpenCL, or Metal depending on your system.
Use Optimized Media or Proxy Files
Heavy formats can cause playback errors that mimic offline media. Generating optimized media (lower-resolution proxies) can make editing smoother and avoid misreading files.
Clear the Render Cache
Navigate to Playback > Delete Render Cache > All to remove corrupted cache files.
Check Disk Permissions
Ensure DaVinci Resolve has read/write permissions for the folders storing your media.
Verify Network Drive Stability
If you store media on a NAS or external server, unstable connections can cause offline errors. Map the drive with a consistent path and ensure it’s always connected before opening the project.
5. Preventing Media Offline Issues in DaVinci Resolve
While most editors focus on fixing the problem after it happens, the smartest approach is to prevent it entirely:
- Use a Dedicated Project Folder: Store all media, project files, and exports in one master folder for each project.
- Avoid Renaming or Moving Files Post-Import: Make sure all naming and organizing is done before importing footage into Resolve.
- Consider Using Bins & Metadata: Organizing clips in Resolve’s Media Pool helps prevent accidental deletion.
- Regular Backups: Keep a backup of your project database so you can restore older versions if a media link breaks.
Final Thoughts
“Media Offline” in DaVinci Resolve can be annoying, but in most cases, the fix is quick once you identify whether the problem is a file path issue, codec incompatibility, or missing clip. By following the steps above — and adopting preventive habits — you can keep your projects running smoothly without interruptions.
If you want to take your editing to the next level and learn advanced workflow troubleshooting along with professional color grading, effects, and audio techniques, check out our DaVinci Resolve Course.
FAQ Fixing Media Offline in DaVinci Resolve
Why does DaVinci Resolve say “Media Offline”?
DaVinci Resolve displays the “Media Offline” message when it cannot access your video files. This can be caused by moved or renamed source files, unsupported codecs, missing clips in the Media Pool, or corrupted file paths. Identifying the cause is the first step toward fixing it.
How do I relink offline media in DaVinci Resolve?
To relink offline media:
- Go to the Media Pool.
- Select the clips marked as offline.
- Right-click and choose Relink Selected Clips.
- Locate the original file folder and click OK.
What codecs cause the Media Offline issue in DaVinci Resolve?
Unsupported codecs, such as H.265 (HEVC) or 10-bit 4:2:2, often cause the “Media Offline” error. These formats may require DaVinci Resolve Studio, additional codec installation, or transcoding to H.264 or ProRes.
How do I fix Media Offline when clips are missing from the Media Pool?
If clips are missing from the Media Pool, re-import them:
- Right-click inside the Media Pool.
- Select Import Media.
- Locate the missing files and import them again.
Can network drives cause Media Offline in DaVinci Resolve?
Yes. If you store media on a NAS or network drive, unstable connections or path changes can make media appear offline. Always ensure the drive is connected and mapped consistently before opening a project.
How do I prevent Media Offline errors in DaVinci Resolve?
- Store all project files in one dedicated folder.
- Avoid renaming or moving media after importing.
- Use bins for better media organization.
- Keep backup copies of both your footage and project database.
